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Utilizing Data for Better Insights
Data analysis is a crucial aspect of CRM that helps businesses understand customer preferences and trends. In this lesson, we will explore various data analysis techniques and tools that can be used to extract valuable insights from customer data.
Tools for Data Analysis
We will review popular data analysis tools that integrate with CRM systems, enabling businesses to visualize data and make informed decisions.
Video Transcript
Lecture Transcript
This session focused on the importance of data analysis within CRM, discussing various tools and techniques that can enhance decision-making processes.
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