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Best Practices for Building a Knowledge Base
An informative session on best practices for knowledge base development.
3
videos
50 minutes
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Video transcript
Building a Knowledge Base
Creating a knowledge base requires careful planning and execution. This lecture covers best practices such as user-centered design, regular updates, and feedback mechanisms.
User-Centered Design
Designing with the user in mind ensures that the knowledge base is intuitive and easy to navigate.
Regular Updates
Keeping content fresh and relevant is crucial for maintaining user engagement.
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