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Measuring the Success of Your Knowledge Base
A detailed exploration of how to measure the success of a knowledge base.
4
videos
55 minutes
Analytics Tools, Surveys
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Video transcript
Evaluating Success
Measuring the success of a knowledge base involves analyzing user engagement, content quality, and overall impact on organizational efficiency.
Key Metrics
- User Engagement
- Content Quality
- Impact Assessment
By tracking these metrics, organizations can make informed decisions about improvements and updates.
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