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Best Practices for Building a Knowledge Base
An informative session on best practices for knowledge base development.
3
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50 minutes
3
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What is Lorem Ipsum?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
What is Lorem Ipsum?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Video transcript
Building a Knowledge Base
Creating a knowledge base requires careful planning and execution. This lecture covers best practices such as user-centered design, regular updates, and feedback mechanisms.
User-Centered Design
Designing with the user in mind ensures that the knowledge base is intuitive and easy to navigate.
Regular Updates
Keeping content fresh and relevant is crucial for maintaining user engagement.
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