Last Updated: July 10, 2026
Instantly AI Sales Agent Terms
- You control and are responsible for use of the tool. You are solely responsible for your campaigns, target recipients, contact lists, ICP criteria, jurisdictions, opt-out settings, prompts, instructions, and all emails or other messages generated, edited, scheduled, or sent using the AI Sales Agent.
- Compliance is your responsibility. You are solely responsible for ensuring that your use of the AI Sales Agent complies with all applicable laws, regulations, industry rules, and platform requirements, including those relating to marketing, email, privacy, data protection, consent, and communications, such as CAN-SPAM, CASL, GDPR, UK GDPR, PECR, and any other applicable requirements.
- You must review outputs before use. AI-generated content may be inaccurate, incomplete, or inappropriate for your specific use case. You are responsible for reviewing and approving all AI-generated content, recipient criteria, and campaign settings before messages are sent.
- You must provide required restrictions and instructions. You are responsible for configuring the AI Sales Agent appropriately for your business, including adding any country-specific, industry-specific, recipient-specific, or other compliance-related instructions and restrictions.
- Instantly is a tool provider only. Instantly provides the AI Sales Agent as a configurable software tool and does not provide legal advice or guarantee that any output or use of the AI Sales Agent is compliant with applicable law.
- Assumption of risk. To the maximum extent permitted under the agreement and applicable law, you assume all risk arising from your use of the AI Sales Agent, including any claims, investigations, fines, penalties, losses, or liabilities arising from your campaigns, content, targeting, or failure to comply with applicable requirements.
- You control autonomous sending. You may configure the AI Sales Agent to generate, schedule, and send messages autonomously, without reviewing each message before it is sent. If you do, you authorize those actions, you are deemed to have reviewed and approved the resulting messages and campaigns, and you remain fully responsible for them. Your election not to review any message or campaign does not transfer any responsibility or liability to Instantly.
- You are the sender. You are the sole "sender" and "initiator" (as those and similar terms are used under CAN-SPAM and other applicable laws) of every message generated, scheduled, or sent through the AI Sales Agent, whether created or sent by you or autonomously by the AI Sales Agent. Instantly acts only as a software tool that you direct and is not the sender or initiator of your messages.
- Defense and indemnification. You will defend, indemnify, and hold harmless Instantly and its affiliates from and against any third-party claim, demand, investigation, fine, penalty, loss, or liability (including reasonable attorneys' fees) arising out of or relating to your use of the AI Sales Agent, including any message, campaign, targeting, or content generated, scheduled, or sent through it (including autonomously), or your failure to comply with applicable laws.
- Optional safeguards are not a guarantee. Any compliance-related features, filters, restrictions, or region-specific controls that Instantly may make available (for example, options to exclude certain recipients or jurisdictions) are optional and provided on a best-effort, "as is" basis. They do not guarantee compliance with any law and do not relieve you of your responsibility to configure the AI Sales Agent appropriately and to ensure your use complies with all applicable requirements.
- Applicability of Instantly.ai Terms. These AI Sales Agent Terms supplement and are incorporated into the Instantly.ai Terms of Service, which continue to apply in full to your use of the AI Sales Agent.