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Batch
Group travel marketplace connecting people planning group trips and celebrations with experiences, restaurants, bars, hotels, and other group-friendly accommodations.
Categories
Outbound Sales
Industry
Travel & Hospitality Marketplace
Website
https://growsurely.com/
Products & Solutions
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$200K+
Closed deals
134
Meetings generated
9%
Reply rate across three verticals
About
Batch
Batch is a US group travel marketplace that connects people planning group trips and celebrations with experiences, restaurants, bars, hotels, and other group-friendly accommodations.
To grow the supply side of its marketplace, Batch worked with outbound agency Grow Surely to build a targeted B2B cold email strategy across three supplier verticals.
This B2B cold email case study shows how Batch used segmented outreach to find new suppliers and determine which audiences and messages performed best.
The Challenge
Batch needed to reach potential partners across experiences, restaurants and bars, and accommodations.
Each audience had different needs and reasons to join the marketplace. Treating them as a single group would make it difficult to identify which campaigns were actually generating replies and meetings.
Grow Surely needed a way to segment cold email outreach, measure each audience independently and maintain deliverability as campaigns scaled.
Key Takeaways
Grow Surely used segmentation and campaign performance data to identify what worked and scale the strongest opportunities.
- Hyper-segmented campaigns separated performance across three supplier verticals.
- Campaign analytics helped identify the strongest audiences and messaging.
- Email warmup and inbox placement monitoring supported deliverability as outreach scaled.

The Solution
Grow Surely used Instantly to build targeted cold email campaigns segmented by supplier type, market, and target profile.
Instead of managing Batch’s outreach as one broad campaign, each segment could be measured independently. Instantly’s campaign analytics showed the team how each audience and message was performing, making it easier to put more volume behind successful campaigns.
Email warmup and inbox placement monitoring supported deliverability as sending volume increased.
Implementation
Grow Surely separated outreach across experiences, restaurants and bars, and accommodations, then further segmented campaigns by market and target profile.
As performance data came in, successful audiences and messaging could be identified and scaled without relying on results from the broader campaign.
Within three months, the campaigns generated 134 meetings, maintained a 9% reply rate across three verticals, and contributed to more than $200,000 in closed deals for Batch.
“Instantly let us hyper-segment our campaigns and track results for each one individually, so we could quickly see what was working and scale on it. Combined with warm-up and inbox placement monitoring running the whole time, that’s how we kept a 9% reply rate across three verticals and closed $200K+ for Batch in three months.”
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Products and Capabilities Used
Cold Email Outreach
Run targeted campaigns across supplier segments.
Campaign Segmentation
Separate outreach by audience, market, and profile.
Campaign Analytics
Track results and identify winning campaigns.
Email Warmup
Support sender reputation as volume scales.
Inbox Placement
Monitor whether outreach reaches the inbox.
Results Summary
This B2B cold email case study shows how a segmented approach helped Batch turn outbound into a measurable acquisition channel.
By tracking each campaign separately, Grow Surely could concentrate activity on the audiences producing the best results while keeping deliverability stable.
In three months, the campaigns generated 134 meetings, achieved a 9% reply rate, and contributed to $200K+ in closed deals.
What is a cold email case study?
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What results can businesses achieve with cold email?
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What metrics should you look at in a cold email case study?
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What are some B2B cold email case study examples?
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How does Instantly help businesses scale? How to write a case study for Instantly?
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