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Social Warming: Combining Social Selling With Email Outreach
The best cold email results come when messages do not feel entirely cold. Social warming represents a strategy that systematically reduces the coldness of outreach by building familiarity before sending emails. Teams implementing this approach report seeing positive reply rates climb from twenty percent to thirty percent or higher.
The core insight behind social warming is that people respond better to names they recognize. By deliberately creating touchpoints before email outreach, you transform cold contacts into warm leads without waiting for them to discover you organically.
The Foundation of Familiarity
Think about how you react when receiving messages from strangers versus acquaintances. Even slight recognition shifts your perception. You are more likely to read the message, more likely to give it consideration, and more likely to respond positively.
Social warming creates this recognition systematically. Rather than hoping prospects somehow encounter your brand before you email them, you engineer those encounters deliberately through strategic social engagement.
The strategy combines two activities that many teams treat as separate. Social selling through platforms like LinkedIn. And email outreach through platforms like Instantly. Running these in parallel, targeted at the same prospects, creates multiplicative effects that neither achieves alone.
How Social Warming Works
The process begins with identifying thought leaders whose audiences overlap with your ideal customer profile. These might be industry analysts, successful practitioners, or founders of complementary products. The key is finding people who regularly create content that your prospects engage with.
Once you identify relevant thought leaders, you set up two parallel systems. First, you configure alerts to notify you whenever these thought leaders post new content. Second, you track the engagement their content receives to identify prospects for email outreach.
When thought leaders post, you comment on their content promptly and substantively. This serves multiple purposes. It builds your own visibility within their audience. It triggers notifications to everyone else engaging with that post. And it positions you as someone knowledgeable about relevant topics.
The Notification Effect
Here is where the strategy becomes powerful. On LinkedIn, everyone who has engaged with a post receives notifications when new comments appear. When you comment on content that your prospects have liked or commented on, they see your name in their notification feed.
This happens repeatedly as you comment on multiple posts from thought leaders they follow. Over one to two weeks of consistent engagement, prospects start recognizing your name without knowing exactly where they have seen it before.
When your email arrives in their inbox, something subtle happens. The name looks familiar. They cannot quite place it, but they feel like they should know you. This familiarity dramatically increases the likelihood they will open, read, and respond positively.
The Timing Element
One crucial detail separates effective social warming from merely commenting on content. You need to allow time for familiarity to build before launching email outreach.
If you start tracking thought leader engagement today and immediately email everyone who liked a post, the warming effect has not occurred. The prospects have not had time to see your name repeatedly across their feeds.
Best practice involves waiting one to two weeks between starting your commenting strategy and beginning email outreach to that thought leader's audience. This window allows multiple touchpoints to accumulate and creates the subconscious recognition that drives higher response rates.
Practical Implementation
Setting up social warming requires connecting several systems. Social listening tools monitor when thought leaders post, triggering immediate notifications to your team. Profile engagement tracking identifies who engages with that content over time.
When a thought leader posts, you receive an alert, often through Slack, prompting immediate action. You or your team comments substantively on the post, getting your name in front of everyone engaging with it.
Meanwhile, the engagement tracking system collects everyone who likes, comments, or otherwise interacts with that thought leader's content. After your warming period, these contacts flow into email campaigns through your outreach platform.
Some teams extend automation further by using AI to draft comment suggestions. The human still reviews and posts, but AI assistance speeds the process of crafting substantive comments across multiple posts daily.
Combining Strategies for Maximum Impact
Social warming works best when combined with the evergreen campaign strategies discussed previously. The warming creates familiarity while the evergreen targeting ensures timing relevance.
A prospect who has seen your name commenting on thought leader content for two weeks, and who just engaged with a post about challenges you solve, represents an ideal outreach opportunity. They recognize you and they are actively thinking about relevant topics.
This combination explains why teams achieve reply rates exceeding thirty percent. The outreach is neither entirely cold nor randomly timed. It arrives when prospects are predisposed to respond positively because they recognize the sender and are already thinking about related topics.
The approach requires more coordination than simple cold outreach, but the dramatically improved results justify the additional effort. Rather than treating social and email as separate channels, integrating them creates outcomes neither achieves independently.
Video transcript
Hello, everyone. In this episode, we're gonna be going over exactly how you can leverage a strategy that I've been developing over the past six months called social warming. Now this has taken my campaigns from twenty percent positive reply rate all the way up to around a thirty to thirty two percent reply rate is what we've seen with the improvement. And this strategy is called social warming.
And what I love about it is this is combining both a social selling strategy combined with an email strategy, which I think is pretty unique because a lot of people think of it as an either or, kind of compass. So let's go over high level what it is before how we then can go and set it up using Triggerfy and Instantly Together. First of all, the concept of, social warming is we're going to be monitoring, you know, five to ten different thought leaders. Thought leaders is just another word for an influencer, a creator, essentially someone who gets a good level of engagement and talks about the topics that your product or service offering solves.
So we're gonna use Triggerfy to then track the thought leaders. And what it's going to do is it's going to pull through two things. We want to use the profile engagement feature which is going to pull through any of the engagement that the individual gets. And we also want to use the social listening feature which is going to alert us anytime that thought leader actually posts.
Because what we're wanting to do is as soon as they post, we want to send a Slack notification, to the team or whomever is the, reaching out to the people. So whoever the email inboxes are set up under, I. E. The name, we want that person to be then commenting on the LinkedIn post.
Now the reason that we want to do this is because while we're doing this particular strategy here, is a is a simple kind of like commenting strategy about being the first to comment, we then also want to set up this, table for engagement. So here we're gonna be using the profile engagement and we're gonna start to reach out to these people through cold email, through instantly. The reason that we want to do this is anytime you comment on someone's post, everyone else gets notified. So what that basically means is anyone who has liked or commented on that particular post will then have a notification in their top right when you then comment on that particular profile.
So even if you're late to the party, people will start to become relatively familiar with your name. Now if you're the first person to comment, the beautiful thing about that is then you have all of those eyeballs on your particular post as they read it. So if someone's getting on average fifty to a hundred likes or comments, you know, that post is probably getting anywhere between, know, five thousand to ten thousand impressions. So firstly, one, they're going to then, obviously, you're gonna get that level of impressions from your comment, which is pretty cool.
And that's also why it's a good strategy if you don't have a decent, social media presence yet. But two, everyone then who then comments or engages after will just become familiar with your name, familiar with the level of value that you're putting out there. So let's go over this particular section first because this is key and the reason why it's key is because once people become familiar with your name and perhaps you comment for a week or two on that particular person's post, when you then start reaching out using instantly to this level of engagement to these people engaging with that thought leader, the the conversion rate is far higher because they become familiar with your name.
You know, I often reference this to the old magician trick, which is if you get asked to think of a number between one to ten and they're able to guess the number, that's usually because what they've done is throughout the day is they've been subliminally implanting, like messages like nine chips or nine, I don't know, drinks or whatever it is. Right? And they're trying to implant that, like, recognition into your into your mind. There's a great film called Now You See Me, which kind of alludes to this.
So just going back to it, it's like, well, if we can make our name incredibly familiar and recognizable, then obviously, it helps when reaching out to these individuals and that's a theory and that's why, it's not just a theory, it's been a proven theory not only with our campaigns but many other campaigns as a result. So how do we do this? Well, we come to the social listening, step here. And what we're gonna do is we're gonna hit monitor profile activity, and I'm just gonna type in my name.
So we'll just do me as an example here. So I'm gonna come to here and I'm gonna select my profile and then we'll just validate it. Number of posts, this is just the number of posts that will get returned when you initially do this, and then you can control the frequency.
So hourly, daily, weekly, monthly, so on. And then we'll hit complete.
So what this is now gonna do is it's now gonna set up the search and it's now gonna start monitoring for myself and any time that I post.
So then what we want to do is we want to come through to the workflow section of Triggerfy. We'll create a new one and we're then going to trigger it off the back of my post. So just click this one as an example.
And then what we're going to do is anytime I post, I'm just going to send a very simple, you can either do it to a channel or to yourself, Slack notification saying hey this person has posted. Now we could actually take this even further. We can maybe add an agent which could help write the comment for us as well, and then you can go and action that manually yourself. Or you could just send the notification through to a channel and say, hey. This person's posted. Get on there and go and comment.
At the same time, what you're doing is you're coming to the profile engagement section, and we're adding the individual. So we would add, my profile here, into here. So, obviously, you already got me.
And so this is then collecting the engagement. Now I wouldn't start reaching out to everyone straight away. I would wait one to two weeks before I then start pushing these leads through to instantly and running the campaign off the back of that. The reason why is you want to allow that time for, you know, people to see you become familiar. And most people's engagement is repeat engagement, so they will become familiar with you. And that then leads to a campaign that just converts at a way higher rate as a result.
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